FAQs

What is the India–France Bilateral Innovation Portal?

The India–France Bilateral Innovation Portal is a collaborative digital platform connecting startups, investors, academia, and corporates from both countries. It enables users to discover opportunities, exchange knowledge, and co-create innovation partnerships.

Who can register on the portal?

Anyone representing an eligible startup, academic or research institution, corporate organisation, or investment entity based in India or France can register.

What can I do on this portal?

You can:

  • Discover collaboration and funding opportunities
  • List your organisation and areas of expertise
  • Connect with investors, startups and researchers
  • Access knowledge resources and innovation programmes
How do I register on the portal?

Click “Register” on the homepage and fill out a form with your name, professional email, and password. You’ll receive a one-time password (OTP) for email verification before proceeding to profile creation.

Why do I need to use a professional or institutional email?

Using a professional email helps confirm your association with a verified organisation and reduces spam or fake registrations. If you don’t yet have a company domain, you can register with a personal email and later verify your identity through a Letter of Authorisation.

I’m associated with both Indian and French organisations. Which country should I select?

Choose the country where your organisation is legally registered. You can still collaborate and interact with stakeholders from both countries once your profile is active.

Why is age confirmation (21+) required?

Age confirmation ensures users have the legal capacity to represent an organisation and enter into partnership or business agreements.

Why do you ask for gender information, and is it mandatory?

Gender information is optional. It is collected solely to track diversity participation and identify women-led or gender-inclusive enterprises—never for any discriminatory purpose.

My organisation isn’t listed in the dropdown. What should I do?

Click the “Create Organisation Profile” button to manually add your company or institution. The information will go through a short verification process before appearing in the directory.

What type of profile picture should I upload?

Upload a clear, professional headshot in JPG or PNG format (under 5 MB). Avoid group photos, logos or casual images.

Can I edit or update my profile later?

Yes. You can update your personal and organisational details anytime through your account dashboard.

What is Entity KYC, and why is it required?

Entity KYC (Know Your Customer) is a verification process that ensures individuals and organisations on the portal are legitimate. It builds trust, improves data integrity and prevents fraudulent activity.

How long does the KYC verification process take?

Verification usually takes 1–2 working day(s), depending on the completeness of your documentation. You’ll receive an email once your account has been approved.

Can I access the portal while my KYC verification is pending?

Yes. You can explore the portal and build your profile, but certain actions—like posting opportunities—will only be available once verification is complete.

What kinds of opportunities can I find or post?

You can explore and share opportunities such as:

  • Open innovation challenges
  • Talent programmes
  • Research and development
  • Incubation and acceleration
  • Hackathons
What kind of business services can I find?

The platform helps connect with relevant Indian and French stakeholders for the soft-landing of your business in India or France. Business services are not provided directly on the platform.

How can I connect with other users?

Once verified, you can browse user and organisation profiles through the portal’s built-in directory.

Can I control who can see my profile or posted opportunities?

Yes. You can adjust your visibility settings to make your profile public to all verified users or restrict it to specific categories such as startups, corporates, investors or academia.

How is my personal and organisational data protected?

All user data is encrypted both in transit and at rest. The portal follows GDPR (EU) and DPDP (India) compliance frameworks to ensure data privacy, secure storage, and responsible use.

 

Do you share my data with third parties?

No. Your information is not shared, sold or used by any third party. It is only utilised internally for verification, analytics and collaboration purposes.

How long are my uploaded documents retained?

Verification documents are securely deleted within 90 days of KYC approval, unless legal or compliance obligations require extended retention.

Can I request the deletion of my data?

Yes. You can request deletion of your account and associated data anytime by contacting our support team/ accessing profile dashboard, in accordance with GDPR and DPDP rights.

I didn’t receive my verification email or OTP. What should I do?

Check your spam or promotions folder. If you still don’t receive it, click “Resend OTP” on the registration page or contact support.

I uploaded an incorrect document. Can I re-upload?

Yes. Navigate to your profile’s verification section and click “Re-upload document” before your verification is finalised.

My organisation’s name appears twice in the list. How can I fix it?

Please contact support to merge duplicate entries. Each organisation should have only one verified profile in the directory.

How can I contact the support team?

You can reach the support team through the in-portal chat widget or email us at admin@indofrenchinnovation.org. Our team typically responds within 48 hours.

Is there a cost associated with using the portal?

Currently, registration and standard usage are free. Future premium services—such as featured listings or advanced analytics—may be offered transparently.

What languages does the portal support?

The platform is available in English.

Who manages this platform?

The portal is operated and managed by the Indo-French Chamber of Commerce and Industry(IFCCI)